Loading...
Etihad Cargo, the cargo and logistics division of Etihad Airways, has introduced the Excellence Hub, describing it as the airline industry's first dedicated logistics training academy established by an airline. The initiative has been launched to strengthen knowledge sharing, professional development, and operational excellence across the global air cargo ecosystem.
The new platform has been designed to bring greater consistency to operational practices throughout Etihad Cargo's worldwide partner network. By standardising learning and best practices, the Excellence Hub aims to maintain uniform service quality, reinforce safety and regulatory compliance, and improve risk management across every stage of cargo operations. The academy is also expected to strengthen collaboration among partners while supporting the carrier's commitment to reliable and customer-focused services.
Developed for Etihad Cargo employees, representatives, partners, customers, and logistics professionals around the world, the academy offers an extensive learning framework covering operational procedures, service standards, product knowledge, safety practices, and compliance requirements aligned with international aviation regulations. The platform also includes industry-recognised certification programmes created in collaboration with accredited educational institutions.
The Excellence Hub features a wide range of learning formats, including introductory courses, expert-led masterclasses, educational podcasts, and executive programmes such as a miniMBA. Participants receive accredited certifications after successfully completing their respective learning tracks. To keep users engaged, the academy incorporates interactive elements such as leaderboards, reward points, and LinkedIn achievement badges that recognise individual progress. In addition, university students are being offered complimentary access, enabling aspiring professionals to gain industry exposure and become part of a global learning community.
Supporting continuous learning is an AI-powered system that delivers personalised recommendations, monitors learner performance, and provides real-time insights throughout the training journey. With a mobile-friendly interface, the platform ensures that users can access educational content anytime and from virtually anywhere, making professional development more flexible and accessible.
Commenting on the launch, Stanislas Brun, Chief Cargo Officer at Etihad Airways, said the Excellence Hub represents a major milestone for the air cargo sector. He noted that bringing operational expertise, accredited education, and industry knowledge together on a single platform will help enhance professional capabilities and elevate service standards across the global logistics network.
Dr Nadia Al Bastaki, Chief People and Corporate Affairs Officer at Etihad Airways, emphasised that investing in people remains a core priority for the airline. She said the Excellence Hub reflects that commitment by creating accessible learning opportunities for both newcomers and experienced professionals. According to her, the initiative will contribute to higher operational efficiency, stronger customer service, and the continued development of talent within the global air cargo industry.
Additionally, Etihad Cargo has expanded its digital customer platform with five additional languages and a series of new online shipment management tools designed to improve accessibility, visibility and customer self service. The logistics arm of Etihad Airways announced that its website is now available in Japanese, German, Spanish, Chinese and Arabic, enabling customers and partners to access services and manage shipments in their preferred language across key international markets.
The latest updates form part of the carrier’s digital strategy to simplify customer interactions and improve the end to end cargo experience through enhanced connectivity and shipment visibility.
IAG Cargo is significantly strengthening its India operations by increasing its UK-India network to 70 weekly flights, underscoring the country's growing importance in global air cargo. The expansion includes the launch of a third daily London Heathrow–Delhi service from September 19, 2026, creating additional capacity for exporters shipping high-value and time-sensitive cargo. The new year-round service will be operated by British Airways using a Boeing 787-8 Dreamliner. With the addition, IAG Cargo will operate three daily services each to Delhi and Mumbai, alongside increased frequencies to Bengaluru, taking its total India schedule from 56 weekly flights in 2025 to 70 this winter. The capacity expansion comes at a strategic moment, just days after the UK-India Free Trade Agreement (FTA) came into force on July 15. The agreement is expected to accelerate bilateral trade by lowering barriers and boosting exports across multiple sectors, creating fresh opportunities for air cargo operators serving one of the world's fastest-growing trade corridors. According to IAG Cargo, demand on the Delhi route has been particularly robust. Between January and May 2026, outbound cargo volumes from Delhi increased 12.6%, while inbound volumes grew 14.4% compared with the same period last year. The airline expects the additional frequencies to support rising shipment volumes while offering businesses improved connectivity to Europe, North America, Latin America and the Middle East through its London Heathrow hub. India continues to be a major export market for high-value air freight, including pharmaceuticals, aerospace and automotive components, fashion, perishables and rapidly growing e-commerce shipments. Industry data also indicates that India's export air cargo volumes increased by around 5% during the first five months of 2026, reinforcing the country's expanding role in international supply chains. Commenting on the expansion, Camilo Garcia Cervera, Chief Sales and Marketing Officer at IAG Cargo, said India remains one of the airline's most important markets, with demand continuing to rise across key trade lanes. He noted that the additional Delhi frequency will provide customers with greater cargo capacity and stronger global connections via London Heathrow. The latest expansion reflects a broader trend among international carriers increasing investments in India as manufacturing, pharmaceuticals, electronics and e-commerce exports continue to drive demand for reliable long-haul air freight capacity. With stronger trade ties between India and the UK and improving global connectivity, airlines are positioning themselves to capture the next phase of growth in one of the world's fastest-expanding cargo markets. Follow CARGOCONNECT for more such updates.
Domestic airlines will pay less for aviation turbine fuel (ATF) from July 1 after the government reduced jet fuel prices by nearly ₹5 per litre, bringing the rate to around ₹110 per litre. The revision follows a decline in international crude oil prices and is expected to provide operational cost relief to airlines after a period of elevated fuel prices. ATF is one of the largest cost components for airlines, accounting for nearly 40% of their operating expenses. The latest reduction is expected to ease financial pressure on carriers, although industry observers say the impact on passenger airfares is likely to be limited as airlines continue to manage other operating costs. The monthly revision comes after the government introduced a fuel price stabilisation framework earlier this year to shield domestic airlines from sharp swings in global jet fuel prices. Under the mechanism, participating carriers procure ATF at a benchmark price, while periodic adjustments continue to reflect movements in international oil markets. The reduction follows a moderation in global crude oil prices after recent volatility linked to geopolitical tensions. Lower international fuel prices have allowed authorities to pass on part of the benefit to domestic airlines while maintaining the broader objective of ensuring fare stability and uninterrupted air connectivity. Industry experts believe the latest price cut will improve airline margins, particularly for carriers operating large domestic networks. However, any significant reduction in ticket prices will depend on overall market demand, competition and future movements in fuel costs rather than ATF prices alone. Follow CARGOCONNECT for more such updates.
GMR Airports Limited has formally assumed operational control of Dr. Babasaheb Ambedkar International Airport in Nagpur, marking a significant milestone in India's aviation infrastructure landscape. The move is expected to accelerate the airport's transformation into a major passenger, cargo and multimodal logistics hub, reinforcing Nagpur's strategic position at the geographical centre of the country. The Handing Over ceremony was attended by Maharashtra Chief Minister Devendra Fadnavis, Union Minister Nitin Gadkari, former Union Civil Aviation Minister Praful Patel, Chairman of GMR Airports G B S Raju, senior officials of the Civil Aviation Ministry, Airports Authority of India and GMR Group, along with public representatives and industry stakeholders. The takeover expands GMR's airport portfolio to nine airports operated or under development globally, strengthening its presence as India's largest private airport operator. The transition follows the Centre's approval of a 30-year public-private partnership (PPP) concession, paving the way for large-scale infrastructure upgrades and capacity expansion. Union Civil Aviation Minister Kinjarapu Rammohan Naidu said that the city is uniquely positioned to emerge as a major aviation, cargo and aircraft maintenance hub as the redevelopment of Dr Babasaheb Ambedkar International Airport formally entered a new phase with its handover to GMR Group. "Cargo operations would be major growth driver, helping connect Nagpur's oranges, handicrafts, artisan products, electronics and manufactured goods with global markets.," he said. CM Fadnavis said Nagpur's central location makes it a natural aviation and logistics hub and revealed that the state government is exploring the establishment of a Free Trade Zone linked to MRO activities to attract aircraft maintenance business from across Southeast Asia. He said the airport would serve as a catalyst for investment, employment generation, cargo growth and overall economic development in the region. For the supply chain and logistics sector, the development holds considerable significance. Nagpur has long been viewed as a natural logistics gateway due to its central location and its proximity to the Multi-modal International Cargo Hub and Airport at Nagpur (MIHAN). GMR plans to leverage this advantage by developing modern cargo handling infrastructure capable of supporting growing domestic and international freight movement. In the first phase, the airport operator will expand the existing passenger terminal to handle around three million passengers annually while introducing a state-of-the-art cargo terminal with an initial handling capacity of 20,000 metric tonnes. Future development plans include a new integrated passenger terminal, a second parallel runway and infrastructure capable of supporting long-term passenger demand of up to 30 million annually. The redevelopment is also expected to strengthen Nagpur's role within India's evolving hub-and-spoke aviation network. Improved cargo infrastructure, enhanced air connectivity and aircraft maintenance facilities are anticipated to attract logistics operators, exporters, e-commerce companies and manufacturing industries looking to optimise distribution across domestic and international markets. Overall, the airport will potentially emerge as a key economic growth engine for Central India. Enhanced aviation infrastructure is expected to improve trade, tourism, industrial investment and employment opportunities across Maharashtra's Vidarbha region while supporting exports of agricultural produce and manufactured goods, positioning it to evolve into a critical aviation and logistics gateway over the coming decade. 𝐒𝐭𝐚𝐲 𝐓𝐮𝐧𝐞𝐝 𝐭𝐨 CARGOCONNECT 𝐟𝐨𝐫 𝐥𝐚𝐭𝐞𝐬𝐭 𝐮𝐩𝐝𝐚𝐭𝐞𝐬!
