Swedish furniture giant IKEA is strengthening its foothold in India by partnering with global logistics company Rhenus to establish a new warehouse near Gurugram. This strategic collaboration aims to enhance IKEA’s e-commerce operations and customer delivery services in the Delhi-NCR region.
The partnership, formalised through a Memorandum of Understanding (MoU), is designed to “elevate the home delivery experience” for customers in the region, IKEA stated. This move is set to accelerate the company’s e-commerce growth and ensure faster, more sustainable deliveries.
Rhenus will be responsible for setting up a warehouse capable of storing and fulfilling over 7,000 products. Expected to be operational early next year, the facility will support seamless doorstep deliveries, allowing IKEA to fulfill the majority of orders within 24 hours.
Saiba Suri, IKEA’s Country Customer Fulfilment Manager, emphasised the importance of this partnership: “Our collaboration with Rhenus transcends decades. Bringing their expertise and experience in growing IKEA in other global markets to our operations here is an exciting opportunity for both in our India journey.” Suri added that the initiative is not just about scaling operations but also about creating a customer experience that is beneficial for both people and the planet.
The new warehouse, located in Gurugram, spans 150,000 square feet and is well-connected via rail, road, and air. It is expected to handle hundreds of orders daily, creating numerous job opportunities and fostering a diverse and inclusive workspace. IKEA also highlighted its commitment to implementing industry-best sustainable practices at the facility.
Vivek Arya, Rhenus India Regional CEO, expressed enthusiasm for the expanded partnership: “As we expand our partnership from a European base to a global scale, our journey with IKEA is a testament to our shared commitment to excellence, innovation, and sustainability. This new warehousing project in India is not just an expansion of our operations, but a bold step towards a more inclusive and diverse global presence.”
