FedEx, the world’s largest express transportation company, has launched its advanced monitoring and intervention solution, FedEx Surround®, in India. Leveraging AI-powered predictive analytics, near-real-time shipment visibility, and advanced handling capabilities, the solution aims to enhance supply chain management for businesses across various sectors, including healthcare, aerospace, and high-tech products.
FedEx Surround® offers three service levels—Select, Preferred, and Premium—designed to ensure shipment integrity and timely delivery for sensitive cargo. Key benefits include:
- Flexibility and Control: Near real-time global visibility and predictive analytics supported by AI, sensors, and SenseAware ID.
- Enhanced Operational Value: Special handling codes for prioritised shipping, cold chain support, and on-network/off-network interventions.
- 24/7 Monitoring Support: Dedicated expert teams for proactive interventions, customised reporting, and on-demand updates.
Nitin Navneet Tatiwala, Vice President of Marketing and Air Network, MEISA, FedEx, stated, “FedEx Surround® empowers businesses to navigate disruptions, optimise decisions, and build resilient supply chains using AI, machine learning, and advanced data.”
Aligned with FedEx’s digital innovation strategy, the launch complements its suite of tools like FedEx Delivery Manager, FedEx® International Connect Plus, and FedEx Import Tool, streamlining logistics and promoting global trade efficiency.
