Amazon India is set to expand its partnership with Indian Railways to boost the use of the rail network for faster movement of customer packages. A Memorandum of Understanding (MoU) was signed between Amazon India and Indian Railways to identify hub-and-spoke networks, priority railway zones, and mega parcel hubs. The collaboration will focus on establishing a hub-and-spoke model for one origin-destination pair and leverage insights to scale this model across the rail network. The plan also covers first and last-mile logistics, transit times, cost options, and policy enablers to increase parcel volumes on railways.
The partnership aligns with the Indian Government’s vision of ‘Viksit Bharat and Viksit Rail,’ aiming to use the rail network as an economical and sustainable mode of transportation. A joint task force will be created to ensure consistent operational timelines that meet e-commerce sector requirements.
Ravinder Goyal, Member (Operations and Business Development) at Indian Railways, commended Amazon’s commitment, saying, “This collaboration will help railways understand the needs of e-commerce businesses and plan transport services accordingly. The MoU is an important step towards enhancing the movement of e-commerce cargo through Indian Railways.”
Abhinav Singh, Vice President of Operations at Amazon India, emphasised the significance of the partnership, stating, “Our association with Indian Railways aligns with the government’s vision to leverage this iconic institution for India’s economic growth. We are committed to driving more innovations to better serve our customers.”
Since 2019, Amazon India and Indian Railways have collaborated to combine e-commerce expertise with the railways’ vast network, facilitating faster delivery of millions of products across India. This partnership exemplifies Amazon India’s long-term dedication to enhancing logistics efficiency in collaboration with national institutions.
