SpiceXpress launches real-time cargo tracking service ‘SpiceTag’

SpiceXpress, the cargo arm of SpiceJet announced the launch of SpiceTag, a real-time tracking service for its domestic partners and cargo agents to elevate cargo shipment experience.

Aiming to revolutionise door-to-door cargo thereby making it convenient for its partners enabling them to ship their cargo with speed and complete transparency, SpiceXpress has designed the tracking system enabling end-to-end scanning, allowing customers to get live status updates. Automated notifications, shipment status reports, digital invoice downloading solutions are some of the other unique features of this service.

Ajay Singh, chairman and managing director, SpiceJet said, “SpiceXpress has the capability to deliver all kinds of cargo in a seamless and efficient manner both within and outside India. In the times of social distancing, technology and digitization have extremely critical role to play in ensuring seamless execution of operations with utmost safety. SpiceTag is an idea emerging out of the same insight which helps in seamlessly transporting cargo with minimum human contact. With SpiceTag, we aim to further enhance our services by offering our partners the facility to track shipments on a real time basis.”

SpiceTag is applicable for all domestic cargo, both door-to-door and airport-to-airport services. In order to avail SpiceTag, partners and agents will have to create an account on SpiceXpress which will allow them to make online booking of their cargo shipment through www.spicexpress.com. While the entire process is contactless, it also allows customers to make online payment through a payment gateway thereby offering a hassle-free experience.

With a network spanning 54 domestic and 45 international destinations and a fleet of 17 cargo planes, SpiceXpress is capable of flying over 500 tonnes of cargo per day to both domestic and a wide list of international destinations. The airline has also tied up with global leaders in cold chain solutions offering active and passive packaging with dedicated equipment to perform seamless cold chain operations.

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