Virgin Atlantic has selected Accelya to power its digital transformation. By inducting FLX Cargo Platform – an industry-leading freight management software, the UK’s second largest carrier and one of the world’s fastest-growing airlines will now be able to leverage its technology infrastructure to maintain and grow volume secured during the pandemic.
As a result of the agreement, Virgin Atlantic Cargo is updating its enterprise-wide cargo management platform, dubbed ‘Voyager’, by white-labelling with Accelya’s FLX Cargo Platform. The objective is to deliver a differentiated product offering and an enhanced customer experience.
The FLX Cargo Platform will provide the airline with greater commercial and operational control, including command over its distribution channels. As a result, Virgin Atlantic Cargo can provide superior experience and value to its growing customer base, enabling the airline to deliver its brand promise.
The integrated Accelya FLX Cargo Platform digitises every aspect of the cargo process from offer to settlement. The airline will leverage this platform to create, optimise and distribute offers, manage the order lifecycle, and deliver network wide and ULD operations.
“Virgin Atlantic Cargo is an inspiring example of a smart-thinking airline that drove overall profitability through the pandemic with cargo,” said Bryan Porter, SVP- Global Sales and Account Management at Accelya.
“We are pleased to support the airline’s ongoing transformation to continue to grow and provide a market-leading cargo service.”
“As we emerge from the pandemic, technology-based evolution is at the core of our journey to becoming the most loved cargo airline. The very latest version of Accelya’s FLX Cargo Platform will enable a step change in aiding our customers to connect anytime, anywhere and via any channel. The platform allows us to create new capabilities from which we will continually improve and advance our services and our digital proposition. Our teams are already well advanced on their path to an early 2023 implementation of the first in a series of exciting new developments and features,” added Phil Wardlaw, Managing Director at Virgin Atlantic Cargo.
“Given our longstanding relationship with Accelya and their expertise in cargo technology solutions, they are the natural choice as a technology partner. The investment and development in the FLX platform are impressive and provide the foundations for a significant benefit to us and our customers’ businesses in the years ahead.”
